Online applications for user involvement in Living Labs

Living Labs are established to involve users and other stakeholders in innovation processes. You should think, then, that Living Lab administrators would happily make use of the opportunities for user involvement represented by the Internet in general and social software in particular. However, to judge by the existing Living Lab literature, it seems as if Living Labs typically stick with traditional offline methods for user involvement.

Possibly, one reason for Living Labs not being heavy users of online applications for user involvement may be lack of awareness. As an early activity in the SociaLL project, seven ot the project members – all Living Lab reseachers – collaborated on establishing an initial overview of online applications that may be useful for user involvement in Living Labs.

The results of this activity was presented as a paper at the conference e-Society 2012. If you want to know more you can download the full paper here.

Also, if you have an opinion on how social software can be used in Living Lab co-creation, you are welcome to make a comment below.

Recruit and maintain communities for user innovation

Anna Ståhlbröst and Birgitta Bergvall-Kåreborn has written a SociaLL report on how social media can be used to recruit and maintain a user-driven innovation community in Living Lab contexts.

The report is based on a existing theory on recruitment of users to innovation communities, user motivation in innovation communities, and maintanance of user communties.

Please download the report here. If you have input or comments, feel free to use the comment field below.

Framework to guide SociaLL research

The field of social software for co-creation in Living Labs is rather immature. Therefore, to guide the SociaLL research approach we have established an initial framework for social software for co-creation consisting of (1) key definitions, (2) general requirements, and (3) considerations related to specific innovation contexts. This is our first attempt to establish such a framework, and out aim is to update the framework at the end of each of the project’s two iterations.

The framework is based on the four SociaLL project partners’ experiences with social software in Living Lab contexts and is mainly meant to serve the research and innovation activities in the SociaLL project. However, due to the relevance of the topic also outside SociaLL we have chosen to make the framework available as an open report.

If you think this sounds interesting, please feel free to download the report

SociaLL cases 2011

The research in SociaLL will be grounded in cases run by the four project partners. We have now identified the cases that will be related to SociaLL in the first main iteration of the project (Dec 2010 – Oct 2011).

The cases involve SME’s in Sweden and Denmark as well as larger enterprises such as Luleå Energi (Sweden) and NRK and Aftenposten (Norway).

The cases and initial research questions are presented in this document

How to reward user participants in open innovation?

In a recent paper, Antikainen and Väätäjä presents interesting perspectives on motivation and reward of user participants in open innovation. Their data is from three small scale case studies of so called open innovation intermediaries; that is, companies facilitating the contact between the owners and potential solvers of innovation challenges. Read more…

Solutions for user-involvement in innovation

It is widely recognized that users are a valuable source of input to innovation processes. In consequence, a wide range of solutions for involving users in innovation have appeared. For example solutions to capture inspirational material (Syncrowd, Piipl), collect and discuss ideas (Idea Storm, My Starbucks Idea, Get satisfaction), get feedback (Revelation), and run evaluations (Loop11, Chalkmark).

In SociaLL we try to establish an overview of social software that may be used to facilitate co-creation with users in Living Labs. An overview of solutions for user-involvement in innovation will sure be helpful in this respect. We are grateful for any help in establishing an overview of interesting and relevant solutions – or relevant lists or reviews of such.

Detailed plan for the coming year

The SociaLL project is constituted of two main iterations preceded by an introduction phase. The project was initially described in a project proposal submitted to the NordForsk Lilan programme. However, in order to plan and coordinate the work, we need a more detailed project plan.

The detailed project plan for the period running to the end of the first iteration – that is the first 14 months of the project – has now been published. If you are interested in the work we will be doing the coming year, please have a look

SociaLL website details and improvement

The SociaLL website is hosted at the Origo online community. This post tells you about the opportunities provided by this website, and also invites your input on website improvements. Read more…

And the winner is ...

All SociaLL partners were invited to an informal logo-competition initiated at the SociaLL kick-off meeting.

A total of 6 logos were submitted by four of the researchers: Esbjörn Ebbesson/Jesper Svensson (Halmstad University), Asbjørn Følstad (SINTEF) and Amela Karahasanovic (SINTEF).

The logos were submitted, reviewed and rated in the RECORD Living Lab.

Esbjörn/Jesper won a landslide victory with 4,5 out of 5 as average rating. Read more…

SociaLL kick-off

The SociaLL kick-off meeting was held August 31 at SINTEF, Oslo (photo). In addition to administrative issues, the four technical workpackages (WPs) of the project were discussed, and two social software Living Lab tools were presented.

The two presented social software Living Lab tools were The RECORD Living Lab environment, hosted by SINTEF, and Piipl developed by Copenhagen Living Lab. The two tools complement each other, as they both utilkize social software to involve users Read more…