Shows the archive for april, 2013

Social software for co-creation in Living Labs

Which social software to choose for co-creation activities in Living Labs? And what can you expect when involving users in such co-creation activities?

In the SociaLL we have tried to answer these questions by formulating requirements for social software to be used in co-creation, by getting an overview of existing solutions, and by developing new solutions for co-creation in Living Labs.

In a report from the project work package on requirements and design, we first present different types of social software designed to support user involvement and co-creation at different phases of the innovation process. In particular, we go into detail on a social software solutions developed within the SociaLL project to support user feedback on design.

We also present our experiences and lessons learnt from using this social software in cases of user involvement in innovation. Our experiences are based on the results from the user involvement, as well as post factum reports from clients and participants. In particular, we discuss challenges and findings concerning participant interaction.

Want to know more? See the full report

User recruitment and commitment in Living Labs

Living Labs are arenas for involving users in innovation processes. However, to recruit and maintain groups or communitie of user participants in a Living Lab is challenging.

As part of the SociaLL project, Marco Bertoni and Anna Ståhlbröst at Luleå Technical University have reported on their work to study how social media can be used to support user recruitment and commitment for online Living Lab studies.

They take as their starting point seven challenges for the implementation of social software in Living Labs, then present findings from an analysis of existing social networking platforms, a user study in the RECORD online Living Lab, and focus groups on participation online innovation activities.

The end result is a framework for user recruitement and commitment in Living Labs, particularly concerning online Living Lab studies. Their findings have also been used to orient the development of Collaboration Network @ LTU, a Drupal-based platform to be used to support Living Lab initiatives.

Interested? Download the report here.